The traditional, textbook division of procedures is to divide them into main (primary) processes, sustaining procedures, and also administration procedures. This division is a great illustration of the definition that the specific process groups have in company. It allows us to create a clear, transparent, and also well-organized process map. It likewise permits us to define the connections in between the processes themselves, as well as the relations between procedures and the teams performing them. However before, this department does not enable us to made a decision the manners of describing processes, or the methodologies of implementing or automating procedures within an company. Should we wish to carry out so, we would certainly have to rekind to a taxonomy handling the approach of procedure implementation.

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1. Static (structured) processes

Static (structured) procedures are those procedures which are unchangeable in form, and also those procedures which adjust over a lengthy duration of time. In impact, it is possible to boost such processes through the usage of typical BPCI mechanisms based upon the Deming’s wheel (PDAC) method, and also through the assist of the monitoring and also their understanding. Because the framework of such processes is recognized beforehand, such processes can be defined in the form of a finish algorithm. In principle, the performance of static processes which do not need decision-making can be delegated to industrial robots or computers.

Scope of implementation:

◦ identification, rationalization, improvement of processes,

◦ identification, standardization, advancement of decision-making processes (business decision monitoring ‒ BDM),

◦ communication (publication) of procedure models throughout the organization,

◦ automation of procedure workflow in workflow, DM, or BPMS units,

◦ automation of information gathering and also analysis by means of executive systems and BAM/BI applications,


◦ exposure and also marriage of business understanding, generally on a one-time basis in the procedure identification phase,

◦ transparency and access of publiburned and also up-to-day procedure maps and models,

◦ initiation and execution of process improvement (BPCI)

◦ full regulate over real-time and ex-article procedure execution (prompt identification of deviations and errors developing in the course of process execution),

Risks and also hazards:

◦ misalignment through the changing market conditions, being incapable of personalizing processes,

◦ percreating a process in the conventional manner, which does not condevelop to the problems of executions (being successful to percreate the traditional procedure, but generating losses in its course),

◦ developing a culture of unaccountability

Unfortunately, only about 20% of procedures can be described as above in real-life organizations. Most often these are the organizations’ normal internal procedures, which are not client-facing, and procedures which need to be standardized due to legal constraints (i.e. accountancy processes, tax procedures, some HR processes, etc.).

2. Dynamic (unstructured, ad-hoc, …) processes

In the remaining 80% cases, processes contain actions or entire subprocesses which are tough to conceptualize within an algorithm. Processes, the course of which is dependent on individual conditions of execution, or which contain such a big amount of variables that it’s difficult to model them. Such processes call for us to factor in at the modeling phase the opportunity of process performers making individual decisions that we are not able to forewatch beforehand. In result, they call for us to take into account the knowledge of procedure performers in the course of modeling and enhancing processes.

The scope of implementation is the exact same as for static processes, but likewise includes:

◦ quick identification of procedures factoring in dynamic actions (ad-hoc in BPMN 2.0),

◦ automation of process workcirculation in dynamic BPMS and ACMS systems,

◦ implementation of an automated business procedure exploration (ABPD) device or a procedure mining in support of expertise acquisition,

◦ implementation of quick-finding out mechanisms in the organization with the usage of social BPM, CoP, etc.,

Benefits are the very same as for static procedures, yet likewise include:

◦ ongoing confirmation and also development of brand-new knowledge in actual business conditions (and also not some detached research study & advance facilities),

◦ initiation and execution of the consistent advancement of processes (BPCI) through the usage of the whole intellectual capital of the organization,

◦ quick, wide use of new expertise through the aim of increasing the efficiency of percreated procedures,

◦ actual empowerment of process performers, development of a culture of accountability,

Risks and hazards:

◦ the hazard of the faientice of the process executors’ restricted experiments (although some understanding is likewise acquired in return),

◦ the threat of chaos as the result of as well many kind of unmanaged experiments (which can be mitigated by the strict manage and oversight of privilege levels).

3. Risks associated via the static modeling of dynamic company processes

When the identification and implementation of procedures that are dynamic in nature is attempted as if they were static, jobs generally take much longer (larger costs, bigger risks, …) and the performance of the company does not climb, but drops rather. Whenever processes are associated via the Client or the market atmosphere, it is also even more crucial to develop whether dividing the procedure into individual “indivisible” actions, which the process executor then percreates, will certainly not cause higher losses because of the over-complication and over-specification of procedures. Perhaps it would be much better to leave the summary basic sufficient as it is? The main dangers linked via modeling dynamic processes as finish algorithms are:

a. Losing the transparent and also versatile character of processes as the result of their over-specification

This outcomes in the “creeping” over-complication of processes as a result of including various one-of-a-kind exceptions, “contingency plans,” and also problems which need to be taken into account despite the reality that they only aclimb in one-of-a-kind circumstances! I as soon as worked on a settlement mechanism for international credits. After having actually taken right into account all of the possible conditions, I was faced through a “monster” that was not valuable to work through. It even factored in the alternative of perdeveloping a contract in 2 nations at the exact same time, in 10 various locations, and also making use of 3 different currencies, just because one such contract was performed in the span of the last 25 years! However before, in exercise it turned out that also such a mechanism did not take right into account all the possible situations, as one situation occurred which was not factored in the mechanism at all.

b. Strengthening a society of unaccountability

The strict imposition of an unchanging approach of perdeveloping a procedure, which does not variable in altering scenarios, rids employees of their campaigns and also takes away their accountability for the outcomes of the procedures. Not just that, it even motivates them to accept a situation which causes loss, however which follows the statute/procedures/processes! After all, if the process/procedure owner is responsible for the outcome, the employees think it wise to continue to be close to the procedure/process, also once they think that such activity is sensemuch less.

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c. Introducing automated processes in an company as if it were a computer

Tright here is a hazard connected through particular business systems and also their managers to see alters NOT AS A CHANCE, but as a hazard to their privileges and competence ranges. The absence of indevelopment, knowledge, and acceptance for change, might bring about individuals viewing adjust as a risk and meeting such a risk via a solid backlash.