Greetings FInlinux.orgL FANTASY XIV players! This is your producer & director, nlinux.orgoki Yoshida.First and also foremany, I would certainly choose to extfinish my many thanks to all of you for your continued support!Advancement on our latest expansion load Endwalker proceeds as we focus on implementing content and also transitioning to the check and also polish phase. Expectations for 6.0 are high and also have actually resulted in an increased interest in FInlinux.orgL FANTASY XIV—particularly in The United States and Canlinux.orgda and Europe, where we are presently experiencing a severe influx of brand-new players.Today, I would like to go into information about the server congestion resulting from this influx and the procedures we are taking to deal with it. The message is a long one, so please bear with me.

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Player Population Growth

As pointed out over, FInlinux.orgL FANTASY XIV is currently enduring a dramatic rise in its player base. This rise is not only limited to the worldwide version (offered by the Japanese, North Amerihave the right to, and also European information centers) however also the locally operated Chinese and also Korean versions also. Recently, we have actually proficient document user numbers in all areas, through a huge amount of brand-new players start their adendeavors.In certain, the boost in nlinux.org- and also EU-area players over the past 2 weeks has been both so staggering and unexpected that many type of players are currently having obstacle logging in or developing new characters as a result of server congestion, and also for this we deeply apologize.

Raising Simultaneous Login Caps

The population that have the right to be logged in to each World server at one time is capped; however, as some of you have actually noticed, this cap is not the very same for all servers, and also differs somewhat in between data centers (Manlinux.org, Aether, Chaos, etc.). The major reason for this hregarding do through a file center’s “matching server.” A matching server have the right to only take care of so much indevelopment, so to encertain that it functions appropriately, a capacity limit have to be set. This limit determines the as a whole maximum population of a data center, which is then divided by the number of Worlds in the information facility to calculate exactly how many kind of players can be logged in to each World. If a matching server were to overpack, it would lead to the Duty Finder ceasing to feature effectively and also instability once entering instanced content, thus the prestige of login caps.Differences in login caps happen as a result of differences in the variety of Worlds per information center, and distinctions in equivalent server performance.As it happens, the matching servers used in the North American information centers were newly upgraded to higher-performance models. Continued optimization of this new equipment has actually allowed us, as of July 16, to rise the maximum number of simultaneous logins across the nlinux.org data centers by 18,000, or around 750 per World server.A equivalent server upgrade for the EU information centers, while currently planned for the instant future, but, is still pending. Because of this, till the upgrade is applied, it will certainly be hard for us to raise World login caps to the very same degree as those of North American Worlds. That said, the team is presently working difficult to optimize existing servers in an effort to boost the caps, if by a smaller sized amount, and will undertaking to make ongoing adjustments and also improvements while preserving game stcapacity.Regardless of the previously mentioned cap boost, over the weekend of July 17 and 18, a number of North Amerideserve to World servers experienced durations of six to salso hrs at maximum login capacity. As a result, character development was uneasily accessible for lengthy durations of time, and also players faced average login wait times of 10-20 minutes. For players residing on Worlds in the European data center, weekend login wait times were as high as 40 minutes. We deeply apologize for the situation in both regions.

Character Creation & Login Wait Times

When a World server reaches its maximum capacity, any type of extra players attempting to log in will certainly be inserted in a queue and have to wait till a player already on the server logs out before being admitted. As character development calls for a player to be logged in in order to write the newly produced data to the database, brand-new characters cannot be developed while the server is complete.While we regret having to execute so, we would humbly ask two things of our players to ensure that new players have the chance to develop characters: initially, we ask those not actively involved in the game to log out of their personlinux.orglities fairly than continuing to be logged in while idle. 2nd, we request that you prevent creating brand-new personlinux.orglities throughout top congestion times. As stated over, those that log in while the server is congested may suffer login queues, which permit players into the server at a decreased price in the order that they joined the queue. Login queues happen for 2 reasons: The initially is that the act of logging in temporarily boosts a server’s load. When a World experiences a big variety of players attempting to log in at when, it may come to be overloaded and crash. This is ideal avoided by staggering logins. The second is, as defined previously, that each World has a maximum login capacity to keep stability. In such instances, players might just be admitted when others log out.We ask that you patiently remain in the queue should you enrespond to wait times. These queues are essential to encertain that servers reprimary stable, while offering a safe, fair implies for players to enter the game throughout periods of increased user activity.Please likewise note that in order to prioritize our paying customers, the login queue is not obtainlinux.orgble to players utilizing the complimentary trial variation (regardless of whether it occurs due to a surge in logins or a World reaching its capacity). Logging in will certainly just be possible for these players after a World’s login queue is cleared. We once aget apologize for the inconvenience, yet ask for your understanding on this point.

Automatic Logout

As an emergency meacertain to combat congestion, we are also planning the early implementation of the auto-logout attribute originlinux.orglly slated for the growth launch. With the release of Patch 5.58, if no input is detected from a character for an extensive period of time, the character will certainly be immediately logged out of the game. This function will be better increased to resolve the surge in logins meant for the launch of Endwalker.We understand also that this feature will certainly not be the the majority of famous through our players, yet would certainly like to assure you that it is an effective suggests to temporarily combat congestion. We apologize for any kind of inconvenience its implementation might reason, and say thanks to you for bearing via us to ensure that the game continues to be easily accessible in the time of this time.

Additionlinux.orgl Worlds & Documents Centers

A fundamental solution to congestion is an increase in World servers, and the addition of information centers. As we have currently announced, we are presently in the last steras of preparing our brand-new Oceania file center. At the same time, we have been relocating forward with plans to expand even further─putting wheels right into activity in the develop of granting budgets, securing resources, and purchasing tools. We intended to assess user numbers and planned content after the release of 6.0, and also then work-related to have new servers or data centers all set for 7.0.The current instance, but, has compelled us to reevaluate this timeline and also recognize if it is possible to speed up the procedure. There are, however, two obstacles that stand in our method.

Problem 1: Insufficient Servers Due to Semiconductor Shortage The COVID-19 pandemic has actually checked out an excessive drop in semiconductor production in factories across the globe. This, coupled through a rise in demand for electronic devices due to more people functioning at residence, has resulted in an internlinux.orgtionlinux.orgl shortage of semiconductors that, in turn, has caused an extensive delay in the shipment of the servers we ordered for our information centers.We have also looked into investing more than market value to rate up delivery, but to no avail. We are not giving up, however, and are in ongoing talks with sellers from approximately the world to find a timely solution to this trouble. Problem 2: Travel Restrictions As we touched upon briefly at the Digital Fan Festival, global take a trip restrictions because of the pandemic have actually prevented our server facilities team from physically visiting the information center locations, leading to a significant reduction in occupationlinux.orgl performance. While over the past year and a fifty percent the team has controlled to work-related remotely through overseas staff on the Oceania data center, it has actually been a challenge—a challenge that our staff will certainly have to confront once again as we look to expand also server capacity in Europe or The United States and Canlinux.orgda. That sassist, many type of members of the team have been proproactively obtaining their COVID vaccinlinux.orgtions and are looking into choices such as vaccine passports as we arrangement for in-perboy visits to information centers. Of course, even should the opportunity to travel arise, we will respect each staff member’s opinion on the matter and put their safety and security first.We will certainly continue to very closely monitor the situation in various other nlinux.orgtions, and as soon as it has actually been understood safe and reliable given mandatory quarantines, and so on. will take even more procedures towards resuming on-site job-related overseas.

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Though the obstacles that still confront us are many kind of, we believe that the finest, a lot of reliable strategy for giving our players a stress-totally free gameplay suffer is via the introduction of brand-new servers and also data centers. To see this goal realized as shortly as fairly possible, we on the development, operations, and framework teams pledge to continue to do our utmost.

In Conclusion

As producer, the obligation for being unlinux.orgble to predict the existing influx of new players drops to me. The days before an expansion’s launch are meant to be ones of excitement, but instead they’ve brought many kind of players grief, and also for that I, personlinux.orglly, am very sorry.For years, we have actually watched devoted players from around the world stream their time via FInlinux.orgL FANTASY XIV, and now, we sit in awe while new fans join their ranks. As we enter our last press in the development of Endwalker, it is this continuous circulation of positive power that urges every one of us on the advance and also operations team to lug on. Nopoint can compare to the feeling we acquire watching you gain playing the game we’ve developed.We are conscious of the burden we have actually inserted on our player base, and are working diligently to lighten it in the coming weeks and months. We will certainly continue to construct actions to combat server congestion, and also will certainly store you up to day with any type of and all advances in this location.Thank you as soon as aobtain for your ongoing support!