True / False Questions 1. Global groups administer diversity while eliminating problems and misinteraction. FALSE

AACSB: MD Difficulty: Medium TLO: 14 Taxonomy: Knowledge

2. A Housage of Quality" is achieved as soon as no department in a solitary place has actually even more than 15% rejects. FALSE

Difficulty: Easy TLO: 9 Taxonomy: Knowledge

3. Conexisting Engineering is an additional term for sequential breakthrough. FALSE

Difficulty: Easy TLO: 9 Taxonomy: Knowledge

4. One of the primary advantages of standardization is that it boosts the potential range of commodities. FALSE

Difficulty: Medium TLO: 4 Taxonomy: Knowledge

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Chapter 04 - Product and also Service Design

5. A disadvantage of standardization is the opportunity of standardizing designs also beforehand, which may make it tough to modify later. TRUE

Difficulty: Medium TLO: 4 Taxonomy: Knowledge

6. Reducing customer selections makes organization more efficient. TRUE

Difficulty: Easy TLO: 14 Taxonomy: Knowledge

7. Modular architecture increases costs of purchasing and also managing inventory compared to nonmodular. FALSE

Difficulty: Medium TLO: 4 Taxonomy: Knowledge

8. Product failures deserve to be much easier to remedy via modular architecture. TRUE

Difficulty: Medium TLO: 4 Taxonomy: Knowledge

9. One motivation for an organization to rearchitecture its product or organization is to protect against the alternate of downsizing the organization. TRUE

Difficulty: Easy TLO: 2 Taxonomy: Knowledge

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Chapter 04 - Product and also Service Design

10. A major benefit of Computer Aided Deauthorize (CAD) is the increased performance of designers. TRUE

AACSB: IT Difficulty: Easy TLO: 10 Taxonomy: Knowledge

11. Most of the time what is dubbed product or organization architecture is actually a restyle of an existing product or business. TRUE

Difficulty: Easy TLO: 2 Taxonomy: Knowledge

12. A service blueprint is quite comparable to an architectural drawing. TRUE

AACSB: RT Difficulty: Easy TLO: 13 Taxonomy: Knowledge

13. The procedure of dismantling and also inspecting a competitor"s product to uncover product innovation is referred to as benchnoting. FALSE

Difficulty: Easy TLO: 9 Taxonomy: Knowledge

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Chapter 04 - Product and also Service Design

14. To save money, it is important that developers revise the manufacturing capabilities to meet the needs of the brand-new commodities. FALSE

AACSB: RT Difficulty: Medium TLO: 10 Taxonomy: Knowledge

15. Many kind of US manufacturers are currently shifting their focus from commodities to both product and process renovations. TRUE

Difficulty: Medium TLO: 2 Taxonomy: Knowledge

16. Applied research has actually the objective of achieving commercial applications for new concepts. TRUE

Difficulty: Easy TLO: 9 Taxonomy: Knowledge

17. Basic research study is done through the expectation that discoveries will have near-term commercial application. FALSE

Difficulty: Easy TLO: 9 Taxonomy: Knowledge

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Chapter 04 - Product and Service Design

18. "Deauthorize for production" takes into account the capabilities of the organization to produce or supply a given product or business. TRUE

Difficulty: Easy TLO: 10 Taxonomy: Knowledge

19. Consumers tend to resist purchasing commodities containing recycled materials. FALSE

Difficulty: Medium TLO: 5 Taxonomy: Knowledge

20. "Conpresent engineering" brings world involved via manufacturing right into the style phase earlier than in the "over-the-wall" technique. TRUE

Difficulty: Easy TLO: 10 Taxonomy: Knowledge

21. "Conpresent engineering" suggests that at leastern 2 engineers are involved in product design at the very same time. FALSE

Difficulty: Easy TLO: 10 Taxonomy: Knowledge

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Chapter 04 - Product and also Service Design

22. One approach to extending a product"s life cycle is to promote alternate offers of the product. TRUE

Difficulty: Easy TLO: 5 Taxonomy: Knowledge

23. "Quality Function Deployment" is a structured strategy that promises that the greatest top quality product or organization will certainly be designed. FALSE

AACSB: RT Difficulty: Easy TLO: 9 Taxonomy: Knowledge

24. Product liability indicates that a manufacturer is liable for any kind of injuries and also damperiods led to by a faulty product because of negative workmanship or design. TRUE

Difficulty: Medium TLO: 5 Taxonomy: Knowledge

25. The procedure of dismantling and also inspecting a competitor"s product to discover advancement is dubbed reverse design. TRUE

Difficulty: Easy TLO: 9 Taxonomy: Knowledge

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Chapter 04 - Product and also Service Design

26. Research and also breakthrough (R&D) refers to arranged initiatives that are directed towards enhancing clinical understanding and product (or process) innovation. TRUE

Difficulty: Easy TLO: 9 Taxonomy: Knowledge

27. Standardization refers to the degree to which tbelow is absence of array in a product, service, or process. TRUE

Difficulty: Easy TLO: 4 Taxonomy: Knowledge

28. Re-production describes rerelocating some of the components of old assets and also reutilizing them in brand-new assets. TRUE

Difficulty: Easy TLO: 7 Taxonomy: Knowledge

29. The demand also for a product and also the rate of technical adjust have substantial affect on the size of a provided phase of the product life cycle. TRUE

Difficulty: Easy TLO: 5 Taxonomy: Knowledge

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Chapter 04 - Product and Service Design

30. Robust architecture defines a product that will certainly perdevelop satisfactorily so long as it is used in a very narrow variety of problems. FALSE

Difficulty: Easy TLO: 10 Taxonomy: Knowledge

31. Taguchi architecture techniques involve identifying the optimal operating or eco-friendly conditions for a provided product. FALSE

Difficulty: Medium TLO: 10 Taxonomy: Knowledge

32. Quality function deployment (QFD) is based on a collection of standards which relate customer requirements to agency capabilities. FALSE

Difficulty: Hard TLO: 9 Taxonomy: Knowledge

33. The high quality attribute deployment (QFD) matrices are regularly described as the "House of Quality" bereason, as soon as completed, they "house" all of the customer"s high quality demands. FALSE

Difficulty: Medium TLO: 9 Taxonomy: Knowledge

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Chapter 04 - Product and Service Design

34. Service architecture regularly have to take into account the level of customer call forced. TRUE

Difficulty: Easy TLO: 11 Taxonomy: Knowledge

35. Reliability refers to the ability of a product to perform its intfinished attribute under normal conditions. TRUE

Difficulty: Easy TLO: 3 Taxonomy: Knowledge

36. Applied research is the significant R & D effort of company establishments because of the desire for commercial applications. TRUE

Difficulty: Easy TLO: 9 Taxonomy: Knowledge

37. Commonality of components is advantageous for manufacturing yet not for solutions. FALSE

AACSB: RT Difficulty: Medium TLO: 6 Taxonomy: Knowledge

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Chapter 04 - Product and Service Design

38. Standardization have the right to at times result in significant difficulties and also competitive battles, especially once systems are running under different problems. FALSE

Difficulty: Medium TLO: 1 Taxonomy: Knowledge

39. The term faiattract as applied to reliability implies that a component or item does not attribute at all. FALSE

Difficulty: Medium TLO: 10 Taxonomy: Knowledge

40. Relicapacity have the right to be characterized in terms of a particular allude in time or in regards to size of company. TRUE

Difficulty: Easy TLO: 10 Taxonomy: Knowledge

41. Relicapacity can be improved by the use of backup components. TRUE

Difficulty: Easy TLO: 10 Taxonomy: Knowledge

42. Delayed differentiation and modular architecture are techniques for mass customization. TRUE

AACSB: CA Difficulty: Medium TLO: 10 Taxonomy: Knowledge

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Chapter 04 - Product and also Service Design

43. Life-cycle assessment entails incorporating where the product or service is in its lifecycle into system-architecture decision-making. FALSE

Difficulty: Medium TLO: 6 Taxonomy: Knowledge

44. The goal of life-cycle assessment is to incorporate the eco-friendly influence of assets or solutions into product-design or service-design decision-making. TRUE

Difficulty: Medium TLO: 6 Taxonomy: Knowledge

45. The three Rs Reduce, Re-usage and Recycle are more applicable in company design than in product style. FALSE

Difficulty: Medium TLO: 7 Taxonomy: Knowledge

Multiple Choice Questions 46. The goal of value evaluation is to discover ways of _________. A. I. Reducing the expense of parts and products B. II. Improving the performance of the product or company C. III. Incorporating multiple cultural worths in international mechanism design D. Both I and III E. Both I and also II

Difficulty: Medium TLO: 7 Taxonomy: Knowledge

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Chapter 04 - Product and Service Design

47. When considering re-use problems for a provided product, a crucial element to take into account is that product"s _________. A. Ethical impact B. Reliability C. Durcapability D. Deauthorize for assembly E. Namong the above

Difficulty: Medium TLO: 7 Taxonomy: Knowledge

48. Incorporating style for disassembly (DFD) ethics in product architecture helps firms through ___________ design problems. A. Legal B. Social C. Re-use D. Reverse design E. Re-engineering

Difficulty: Medium TLO: 7 Taxonomy: Knowledge

49. Designing for recycling helps facilitate ________. A. Reduced legal licapability B.


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Compliance with regulatory environments C. Increased product reliability